Windows 10 Release

Hello Valued Alliance™ Customers,

Tomorrow, July 29 2015, Microsoft will release their latest operating system, Windows 10. It has also been published that Microsoft will offer Windows 10 over the next year as a free Windows upgrade from Windows 7 & 8.

While this new operating system release is exciting and good news, please be aware that your Alliance™ applications have yet to be tested for compatibility. United Systems will be testing over the coming months and eventually make an announcement regarding compatibility with the Windows 10 operating system. Please do not upgrade to Windows 10 until we make an official announcement of Alliance™ application compatibility.

Thank You, 

United Systems & Software, Inc.

Alliance Support Website.

Need access to the latest User Manuals? Need to submit a ticket to support? If so just navigate to . If you already have an account you can access up to date manuals or downloads for updates. If you do not have an account just click on the sign up link and submit your request. We typically get your new sign up requests done on the same day.

The Utility Managers Guide to Cloud Computing

When “the cloud” or “cloud computing” was first
introduced to the world, it seemed like complete
fantasy. It was farcical to think that you could store
your information “out there” in a magical cloud.
Then, cloud solutions evolved from a simple storage
options to full software operations, and it started
sounding much more interesting. Today, this idea,
which seemed a bit far-fetched, is not an experiment
any longer.

Link to complete article begins on page 17

Think AMR is for BIG cities only? Think again!

Last month, GovExec State & Local traveled to Cary, North Carolina, to check out the Raleigh suburb’s new Aquastar water meter reading system, which takes hourly meter readings via battery-operated radio transmitters. The new system has eliminated the need for manual readings by 90 percent and can pinpoint possible leaks or other water disruptions in real time.

Link to video

To see the complete article click here

Top 5 Reasons Telecom / Field Service / Utilities Companies Should Utilize Tablets

Here is some great info from Derek Oja of MobileDemand

Deployment in telecommunications requires specific hardware capabilities. These criteria are crucial for CSPs (Communications Service Provider) considering using devices on the retail store floor or in the field. A range of new Windows tablets, convertibles, and other devices from a variety of manufacturers are available to meet your specific needs.

Here are the top five reasons why field service / telecom / utilties companies should be utiltizing tablets.

1. The new class of Windows 8 tablets is lighter, thinner, and faster than ever before making them ideal for use in mobile, store and/or office settings.

2. Stylus support is critical for tablet use in telecommunications. Field technicians will appreciate the pen for tablet navigation and signature capture to close out a work order. Retail store associates can leverage pen for signature capture at point of sale.

3. Rugged devices are available for heavy-duty use in the field, so that tablets can stand up to falls or environmental factors like heat, water, dust or snow.

4. A wide variety of ports, plus mobile broadband, Wi-Fi and near field communication (NFC) make it easy to connect to key field worker and sales associate peripherals. Scan barcodes, read credit cards, and send receipts to a printer quickly and easily. Cash drawers and check readers can also be connected, allowing the tablet to act as the register. Integrated cameras are used for capturing images of the installation or repair site and sending them to a field manager for troubleshooting or documentation.

5. A variety of ports, including full-sized USB ports on some devices, allow employees to continue to use the peripherals they have already purchased and need to use on a regular basis.