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Here is some great info from Derek Oja of MobileDemand
Deployment in telecommunications requires specific hardware
capabilities. These criteria are crucial for CSPs (Communications
Service Provider) considering using devices on the retail store floor or
in the field. A range of new Windows tablets, convertibles, and other
devices from a variety of manufacturers are available to meet your
Here are the top five reasons why field service / telecom / utilties companies should be utiltizing tablets.
1. The new class of Windows 8 tablets is lighter,
thinner, and faster than ever before making them ideal for use in
mobile, store and/or office settings.
2. Stylus support is critical for tablet use in
telecommunications. Field technicians will appreciate the pen for tablet
navigation and signature capture to close out a work order. Retail
store associates can leverage pen for signature capture at point of
3. Rugged devices are available for heavy-duty use
in the field, so that tablets can stand up to falls or environmental
factors like heat, water, dust or snow.
4. A wide variety of ports, plus mobile broadband,
Wi-Fi and near field communication (NFC) make it easy to connect to key
field worker and sales associate peripherals. Scan barcodes, read credit
cards, and send receipts to a printer quickly and easily. Cash drawers
and check readers can also be connected, allowing the tablet to act as
the register. Integrated cameras are used for capturing images of the
installation or repair site and sending them to a field manager for
troubleshooting or documentation.
5. A variety of ports, including full-sized USB
ports on some devices, allow employees to continue to use the
peripherals they have already purchased and need to use on a regular